03-29-2019 12:56 PM
Welcome to the Best Buy Forums!
Best Buy offers a 15 day return and exchange period on major appliances, with day one beginning on the day you receive your appliance. Return and exchange orders can be arranged at your local store (even if the purchase was originally completed online) or by calling (888) 237-8289.
Please let us know if you have any additional questions.
Best Buy Return & Exchange Promise