Add Product

Search Results:

New Member
Posts: 7
Registered: ‎10-01-2020

I am not sure how much of my transactions applied to my 10% promo.

I got a promo that I had to activate for 10% rewards for using my Best Buy Citi card for bills and utilites. I can't remember when I activated it but the promo said between 1/1/22 to 3/31/2022. 


I did not activate at the start of the year but I also have no way of knowing which bills applied towards the promo. Is there any way to figure this out in the back end?



Posts: 1,832
Topics: 92
Kudos: 296
Solutions: 98
Registered: ‎11-23-2018

Re: I am not sure how much of my transactions applied to my 10% promo.

Hello, Tommy626!


Thank you for reaching out to us through our forum for support with this promo. I'm so glad to hear you're a My Best Buy Credit Card holder and have the opportunity to take advantage of all the perks that come with the credit card. I can understand wanting to check in on this specific promo, as there's potential for a decent amount of money back after activating this. I'm happy to assist with your account and the terms of the promo as best as I can.


First, I want to mention that this offer needs to first be activated before it can apply to qualifying spending. Then, the utility payments that would qualify can include telephone, cable/satellite/streaming, internet, electric, heating, water and sanitary services. If you'd like, I can take a look and see if I can track down if this was activated on your end, but if not, we will be unable to provide any further details on your spending and rewards earned. 

To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.



Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!