Other Customer Service Support

[jimbelow]

Does anyone know who I can contact at Best Buy to either update a review I just posted or have my eview deleted and be able to replace with a new one 

I went into Best Buy's reviews and it is locked for updating or deleting.

[Wesley-BBY Retired: Social Media Specialist]

Hello, jimbelow.

Thank you so much for recently joining our Community Forums. We hope that you’ll find it a space to engage with other like-minded members get help and share knowledge. 
 

We appreciate when customers write reviews on the products that we offer, It really helps us provide the best products to suit their needs. Understandably, all reviews are important, but making sure that it is the right one for the product is just as critical.  So, we’re happy to help get this resolved so you are happy with the review you submit.

In a private message, please share the following requested information with us:

• Full name
• Phone
• Email 
• Product Sku #
• Link to product review
• Screenshot of the review as it appears on the BestBuy.com website.

We look forward to assisting you!