Add Product

Search Results:

Reply
Member
Posts: 12
Registered: ‎11-29-2021
Accepted Solution

How to Contact Local Store Directly?

How do I call a local store directly?  There's an item I'd like to purchase that I'd need the store to check local inventory, but whenever I call the store I get to the national support number.

 

Any guidance would be appreciated.  

Best Buy Employee
Posts: 2,534
Registered: ‎01-09-2015

Re: How to Contact Local Store Directly?

The BestBuy.com website lists if an item is available, the store staff would be unable to provide any additional information beyond that.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Member
Posts: 12
Registered: ‎11-29-2021

Re: How to Contact Local Store Directly?

Thank you for the speedy answer, but to my question:  do you know if it is possible to contact a store directly by telephone?

Best Buy Employee
Posts: 2,534
Registered: ‎01-09-2015

Re: How to Contact Local Store Directly?

No, you cannot. The reason I provided the correct pathway to get “local inventory” was the store doesn’t have access to any information beyond what the website says. I didn’t just want to say no, I wanted to send you in the right direction to get the information you asked for.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***