05-25-2021 11:13 AM
I have been to the Easy Replenish acccount page a hundred times, and I see nothing that allows me to make any cnahges to the plan. I am guessing that this change is a result of the changes made to the program to prevent new enrollments, but those of us that already existing in the program are trapped forever! I have chatted with support, called and been transferred to many different numbers, but no one has been able to do anything for me!
05-25-2021 02:05 PM
Hello there, tkmcmahon!
Welcome to our community! Cancelling an Easy Replenish subscription should be a pretty simple process for our customers, so it disappoints me to hear that you're having some trouble with this! I'm happy to assist with this, however possible!
Regarding the ability to cancel your Easy Replenish subscription, please know that this can be done at any time via your Easy Replenish page, which can be found in your BestBuy.com account. Additionally, more information about this can be found by reviewing the Easy Replenish Program Terms.
If you have already visited the Easy Replenish page, and are still having trouble cancelling this subscription, please send me a private message that includes the following, and I’ll do my best to help:
To send me a private message, please click the button labeled "Private Message" in my signature below.