Other Customer Service Support

[User877006]

I need to contact fraud.  Someone gained access to our account and I need to know how to report this and make sure it doesnt happen again.  It has happened 4 times already. Thanks

[JJ-BBY Retired: Social Media Specialist]

Hello, User877006,

I’m certainly hoping to point you in the right direction to have your account overlooked, especially since this isn’t your first time enduring these circumstances.  Thank you for registering with the Best Buy forums to ask for help!

That said, our Privacy Policy webpage has some awesome links that would allow you to discover many different ways you can protect you information, along with ways to contact our Privacy Manager.  Please contact them by emailing their team at, PrivacyManager@bestbuy.com, or by calling us over the phone at (888) Best Buy.