Other Customer Service Support

[Lysa]

I would like to delete a review I posted on best buy. Although I 100% stand by it, the product works with other models listed (the product lists almost every model in their description) but doesn’t work with mine. How would I go about deleting that

[Rich-BBY Social Media Specialist]

Hello, Lysa.

Thanks for reaching out, and welcome to the Best Buy Forums! Sometimes we need to remove or edit our reviews, and I can understand reaching out to get assistance with this.

To get started, please send me a private message, utilizing the link in my signature below, with the following information:

• Your full name
• Email address 
• Phone number
• Username used in the review
• Product SKU
• Link to the review
• Reason for the removal request 

Once I can get that information from you, I can get started. Looking forward to hearing from you!

Best,