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Posts: 1
Registered: ‎06-07-2019

How can I contact Customer Service by email?

I am trying to send an email to Customer Service. I am in Brazil and cannot call the 0800 number. I need to cancel a renewal of my Office365 subscription. I tried in the website but after reformulation it just disappeared. I do not need the subscription anymore.

To whom can I write?

Posts: 9,082
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Registered: ‎09-29-2008

Re: How can I contact Customer Service by email?

[ Edited ]

LeandroTessler,

 

Welcome to our community. You ask a great question.

 

With apologies, there isn't an email option we can provide for you to request cancellation of your Office365 subscription. While I understand the logistics involved, you would need to call us at (888) 237-8289 for assistance with your cancellation.

 

i regret I do not have better news or another option for you. Thank you for writing to us.

 

John|Social Media Specialist | Best Buy® Corporate
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