Add Product

Search Results:

New Member
Posts: 1
Registered: ‎04-12-2019
Accepted Solution

Haven’t received a refund??

I returned my ordered online in store but havent received any confirmation for my return or anything.. ?? What is going on???
Posts: 7,580
Topics: 317
Kudos: 166
Solutions: 172
Registered: ‎09-29-2008

Re: Haven’t received a refund??

Hi, Dliu62141,


Welcome to Best Buys online community.  It can be worrisome if, after a return, it does not reflect credit card statements, and I can understand you wanting to learn more about the status. In most cases, it can take up to a billing cycle for the refund to reflect on your credit card statement, but I will be happy to check your account and make sure everything is processing accordingly. 


To review the refund, send me a private message with the following details: 


Email address
Phone number
Order number


Send a private message by logging into the forum, and selecting the option from my signature. 


Thank you,

Karina|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!