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New Member
Posts: 2
Registered: ‎08-17-2019
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Haven’t Received My Refund

It been a week already and I still haven’t received my refund I went to the store and the manager told me he can’t do anything about it’s not his responsibility. I need help
Ti1
New Member
Posts: 4
Registered: ‎08-18-2019

Re: Haven’t Received My Refund

Best Buy has the rudest managers around
New Member
Posts: 2
Registered: ‎08-17-2019

Re: Haven’t Received My Refund

I know I like how they take your money but can’t give it back to you they don’t care if you don’t eat for a whole week.
Posts: 316
Topics: 23
Kudos: 82
Solutions: 17
Registered: ‎10-19-2017

Re: Haven’t Received My Refund

Hello, Reyes17,

 

Welcome to our Best Buy forum community! 

 

Waiting on a refund is never fun, but I can imagine it's especially difficult if you needed that money to buy groceries. Our goal is to make your shopping (or return) experience as stress-free as possible, so it's disappointing to hear the money is taking longer than expected to hit your account. Usually the funds will go back within one billing cycle, but that time-frame can vary between banking institutions. 

 

If you're not still not seeing the refund, I highly recommend reaching out to your bank, so they can check if there is a hold-up on their end.

 

Also, if you're concerned that the refund wasn't processed correctly, I'd be more than happy to check it out. Using the "Private Message" option in my signature below, you can send over your full name, phone number, and email if you'd like me to take a look.

 

Cheers,

 

 

Elle|Social Media Specialist | Best Buy® Corporate
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