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Posts: 1
Registered: ‎04-26-2019

Great experience!!!


I just wanted to make a review about a recent experience with Best Buy in Auburn, CA.

I purchased a washing machine, it went great. Delivery was good and everything else was simple and painless.

What really prompted me to write a review was the return process.

I didn’t like the washer so we decided to exchange it for another. I was really worried it was going to be a very rough process, but I headed into the store anyway.

I was greeted with smiles the entire time, everyone was beyond helpful and knowledgeable and the entire staff really made the experience wonderful. I’m still smiling.

I also wanted to say, the Appliance Manager, Michael was also beyond helpful and accommodating.

Thank y’all sooooo much!
Posts: 2,619
Topics: 32
Kudos: 93
Solutions: 131
Registered: ‎10-19-2017

Re: Great experience!!!

Hello, Freakye,


Welcome to the Best Buy Forums!


It is so nice of you to take the time to share your great experience with Michael and the staff at our store in Auburn, CA! I really appreciate you taking the time to write us. I’d love to get this documented and shared with the store’s management. Will you please send me some more details? I need your full name, phone number, and e-mail connected to your account.


To message me, click the link in my signature line below labeled "Private Message," and I’ll keep any eye out for your reply! Thanks again for taking the time to write us, and let me know if you have any other questions.


Have a good one!

Deysha|Social Media Specialist | Best Buy® Corporate
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