Other Customer Service Support

[cfriggi]

I am grateful for the assistance and excellent customer service by James {removed per forum guidelines} in Best Buy store #420.  He helped to solve the internet issues my small business was experiencing (for months) and Cox Communications could not and would not assist.

Customer Service Pin# {removed per forum guidelines}.

I'm not sure where to post this, but this gentleman's manager should see this and know how grateful I am.  I hope there is enough information here.

[Faith-BBY Senior Social Media Specialist · Accepted solution]

Hey, Cfriggi, 

This is amazing to hear! There is enough information here and we've sent this over to the store leadership in Virginia Beach. 

Thanks so much for sending this our way,