06-01-2019 05:59 PM
06-02-2019 11:58 AM
Thanks so much for joining us at the Best Buy Community forums. Getting a receipt for something you didn’t buy must have given you a shock.
Usually this happens when someone gives the wrong email address at a store, or when there’s a typo entering that email address. It is likely nothing to worry about.
If you can send in a private message, by using the link in my signature, with your name, email address, phone number, and the order number or customer service PIN from the bottom of that receipt, I’ll double check for you.