05-25-2021 11:32 PM
I purchased a physical gift card from fredmeyer grocery store. Went home to buy a laptop, the computer told me the code on the back was invalid. I called Fred Meyer and they said that it looks like the funds were sent from them to best buy so they couldnt help me. I called best buy and just got passed department to department no one knew who to talk to. Please help, there was a good chunk tied up in there.
05-26-2021 01:17 PM
Good afternoon, dan,
Welcome to our forums, and thank you for reaching out to us for assistance. From what you’ve described here, I can certainly understand your frustration with this experience thus far.
As nckhammond has mentioned, because this gift card was purchased at a third-party store, in this instance a Fred Meyer grocery store, please know these gift cards are fulfilled and distributed by a third party company. As such, we’ll be unable to activate this card, however, I recommend returning to your local Fred Meyer store the card was purchased from, to discuss what options might be available to you.