Other Customer Service Support

[dannyhyman]

I purchased a physical gift card from fredmeyer grocery store.   Went home to buy a laptop, the computer told me the code on the back was invalid.  I called Fred Meyer and they said that it looks like the funds were sent from them to best buy so they couldnt help me.  I called best buy and just got passed department to department no one knew who to talk to.  Please help, there was a good chunk tied up in there.

dan

[nckhammond]

Unfortunately sence you did not purchase the gift card thru best buy, best buy has no way to help you. You would need to continue working with Fred Meyer.

[SeanM-BBY Social Media Specialist]

Good afternoon, dan,

Welcome to our forums, and thank you for reaching out to us for assistance.  From what you’ve described here, I can certainly understand your frustration with this experience thus far.

As nckhammond has mentioned, because this gift card was purchased at a third-party store, in this instance a Fred Meyer grocery store, please know these gift cards are fulfilled and distributed by a third party company.  As such, we’ll be unable to activate this card, however, I recommend returning to your local Fred Meyer store the card was purchased from, to discuss what options might be available to you.

Thank you,