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Posts: 1
Registered: ‎05-25-2021

Gift care from store, invalid code

I purchased a physical gift card from fredmeyer grocery store.   Went home to buy a laptop, the computer told me the code on the back was invalid.  I called Fred Meyer and they said that it looks like the funds were sent from them to best buy so they couldnt help me.  I called best buy and just got passed department to department no one knew who to talk to.  Please help, there was a good chunk tied up in there.

 

dan

Valued Contributor
Posts: 2,480
Registered: ‎02-07-2011

Re: Gift care from store, invalid code

Unfortunately sence you did not purchase the gift card thru best buy, best buy has no way to help you. You would need to continue working with Fred Meyer.
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Registered: ‎11-29-2016

Re: Gift care from store, invalid code

Good afternoon, dan,

 

Welcome to our forums, and thank you for reaching out to us for assistance.  From what you’ve described here, I can certainly understand your frustration with this experience thus far.

 

As nckhammond has mentioned, because this gift card was purchased at a third-party store, in this instance a Fred Meyer grocery store, please know these gift cards are fulfilled and distributed by a third party company.  As such, we’ll be unable to activate this card, however, I recommend returning to your local Fred Meyer store the card was purchased from, to discuss what options might be available to you.

 

Thank you,

SeanM|Social Media Specialist | Best Buy® Corporate
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