02-18-2021 04:39 PM
02-19-2021 01:02 PM
Thanks for reaching out to us on the Best Buy Forums! I'm sorry to hear your gift card looks a bit confusing, I I would be eager to use those funds ASAP as well.
I'd be happy to take a closer look into this. Can you send us a private message with your full name, email, and phone number? Please also include the customer PIN from the receipt, or let me know if it was purchased somewhere besides Best Buy.