11-07-2018 01:17 PM
11-09-2018 08:36 AM
Welcome to our community. Like you, I don't find $500 to be a small and inconsequential amount, so I wholly understand your concerns in ensuring the replacement gift card arrives to your hands. It was discouraging to hear you've had difficulties in getting information about your gift card and I regret the inconvenience you've already incurred.
I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:
To send me a private message, please click the button labeled "Private Message" in my signature below.
I look forward to hearing from you.