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Posts: 1
Registered: ‎04-01-2020

Gift card, scratched too hard, pin numbers missing

As per the subject, I have a $50 card, wasn't paying attention, scratched too hard and the 2 last digits from the pin number are gone. The card was purchased through a third party. It appears this is farily common by the number of results doing a search in this support forum.

 

Anyway, I have the card, envelope, invoice, and, the little piece of plastic that got scratched off (no, I couldn't figure out what the numbers were, even using a microscope).

 

Any advice?

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Posts: 874
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Registered: ‎10-19-2017

Re: Gift card, scratched too hard, pin numbers missing

Hello, @brlamnr

 

We wanted to take a moment to send you over a post we’ve recently made which may answer your question. 

 

If after reading you still need assistance, please follow the steps found in the link below. 

 

An Update from the Moderators

 

Best, 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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