Other Customer Service Support

[Martin5005]

Hello I canceled my order , I still have not been refunded to my gift cards I heard it takes only 30 minutes but I still have not been refunded and it has been 2 days. I’m very confused on why this is!

[Duncan-BBY Social Media Specialist]

Hi there, Martin5005, 

Thank you for reaching out to us here on our Forums page regarding you return. Generally, we expect most refunds to take up to one full billing cycle. This sometimes be up to 2-3 weeks depending. 

At this time, have your gift cards updated? 

Thank you for your patience here.