Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 3
Registered: ‎05-01-2020

Gift card issue and need help

Hello,

 

I traded in 3 brand newe echo dots and received two gift cards in two transactions, one for $40 and one for $20 in gift cards. I then mered the $20 gift card on the $40 gift card to make it even $60 gift card. It was a thin paper based card instead of the usual hard pastic card. Unfortunately the card got accidentally destroyed today during washing and my funds are stuck in that same card. 

 

All of these mentioned transaction are stored in my best buy account and can be accessed to see this history. I was wondering if there is a way to restore the gift card and I will appreciate your help.

 

Please let me know if any additional details are required and I will gladly provide them.

 

Truly appreciate your time and help in this regard.

Highlighted
New Member
Posts: 3
Registered: ‎05-01-2020

Re: Gift card issue and need help

Appreciate if someone can help me on above query. Thanks again.

Highlighted
New Member
Posts: 3
Registered: ‎05-01-2020

Re: Gift card issue and need help

Can someone please help me restore my gift card? Appreciate your time.

Highlighted
Posts: 5,206
Topics: 158
Kudos: 403
Solutions: 240
Registered: ‎08-21-2017

Re: Gift card issue and need help

Hello, Sarang23,

 

Thank you for taking the time to visit our community forums. Trading in products is a great way to get clutter out of your house as well as upgrade. I'd be happy to help you look into what options we may have to assist you.

 

I will need a bit more information so I can begin to look into this. Can you please send me a private message that includes your:

 

Full name

Email address

Phone number

 

You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!