01-13-2021 11:52 AM
Thanks for reaching out to us on the Forums! I can definitely understand your concern as $75 is a lot of money to be missing. This definitely sounds like an odd situation, and I'd be happy to take a look into your gift card and see what information I am able to find.
Please send us a private message with your full name, email, phone number, and the gift card number, NOT including the PIN. Once I get that information, I can get started!