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Posts: 1
Registered: ‎02-18-2021

Gift Card

I scratched the pin off of my gift card, I can’t find my receipt as this card is a few months old, however I just scratched it, can I get a new card? I can provide photos.
Posts: 556
Topics: 29
Kudos: 106
Solutions: 37
Registered: ‎02-08-2019

Re: Gift Card

Hey, Wemmy!


Thanks for reaching out to us on the Best Buy Forums! I have scratched a PIN off my card a few times as well, so I understand reaching out about this. I'd be happy to see what we can do to help out here.


Please send us a private message with your full name, email, phone number, and the gift card number. If you can provide the approximate date that you purchased this gift card, this will be helpful as well. Looking forward to hearing from you!




Meg|Social Media Specialist | Best Buy® Corporate
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