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Posts: 2
Registered: ‎11-05-2022
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Gift Card's 4-digit PIN has letter as second character which cannot be entered

The space for PIN will not accept letters. PIN is - number, letter, number, number. Only numbers are accepted.

Posts: 81
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Registered: ‎10-19-2020

Re: Gift Card's 4-digit PIN has letter as second character which cannot be entered

Hey there, toryman.

 

Thanks for reaching out to us here on the Forums, although I wish it were on better terms. I would love to go ahead and assist with this and see what may be possible here. In order to do so, can you please send us a private message with your full name, email address, phone number and photo of the pin of the gift card?

 

I look forward to your response.

 

Vanessa T|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎11-05-2022

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[ Edited ]

-Deleted as it contained personal information.

Posts: 81
Topics: 0
Kudos: 20
Solutions: 6
Registered: ‎10-19-2020

I deleted that last post as it was in the public thread. I will continue our conversation in our private messages.

 

^Vanessa

Vanessa T|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!