10-11-2018 01:47 PM
Hi, I need the full purchase history of my gift such as where it was used, the purchase amounts, by who, and what was purchased. How can I get this informartion emailed to me for my refrence? Please let me know.
10-15-2018 12:24 PM
You should be able to pull all that up in your My Best Buy account online.
10-15-2018 02:00 PM - edited 10-15-2018 02:03 PM
Welcome back to our forums m968767,
There’s a few different ways to review the status of your gift card, so I’m glad you’ve come to us with your question. For starters, bobberuchi’s recommendation of reviewing the purchase history of your BestBuy.com account would be a great place to start, as each purchase is also listed with its original form of payment. Cross-referencing this information with your gift card number should provide you the information you’re looking for.
Alternatively, you can follow this link to review the balance of your gift card. We’ve also got a few different phone numbers you can contact if you need any additional help. If this is a physical gift card, you can call 1-888-716-7994. If you’re inquiring about an E-Gift Card, you can call 1-866-308-6166, or email firstname.lastname@example.org.
Hopefully this answers your questions, but if there’s anything else you need from me, please don’t hesitate to visit our Support Forums again.
|SeanM|Social Media Specialist | Best Buy® Corporate|
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