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New Member
Posts: 2
Registered: ‎02-06-2015

Gift Card Purchase History

Hi, I need the full purchase history of my gift such as where it was used, the purchase amounts, by who, and what was purchased. How can I get this informartion emailed to me for my refrence? Please let me know.

Thanks

Trusted Contributor
Posts: 5,070
Registered: ‎02-25-2013

Re: Gift Card Purchase History

You should be able to pull all that up in your My Best Buy account online.

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Posts: 2,384
Topics: 17
Kudos: 213
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Registered: ‎11-29-2016

Re: Gift Card Purchase History

[ Edited ]

Welcome back to our forums m968767,

 

There’s a few different ways to review the status of your gift card, so I’m glad you’ve come to us with your question.  For starters, bobberuchi’s recommendation of reviewing the purchase history of your BestBuy.com account would be a great place to start, as each purchase is also listed with its original form of payment.  Cross-referencing this information with your gift card number should provide you the information you’re looking for.

 

Alternatively, you can follow this link to review the balance of your gift card.  We’ve also got a few different phone numbers you can contact if you need any additional help.  If this is a physical gift card, you can call 1-888-716-7994.  If you’re inquiring about an E-Gift Card, you can call 1-866-308-6166, or email bestbuygiftcardsupport@cashstar.com.

 

Hopefully this answers your questions, but if there’s anything else you need from me, please don’t hesitate to visit our Support Forums again.

 

Thank you,

SeanM|Social Media Specialist | Best Buy® Corporate
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