01-08-2019 07:20 AM
Sorry for my english. I have an unknown charge on my credit card for $54,43 ''GEEKSQUAD RENE00015826'' dated 12/12/2018, and i dont know why. Could you tell me what it is?
01-08-2019 08:43 AM
Good morning, FabiánSalinasDíaz,
Welcome to our community. I like to keep a close eye on my accounts to ensure I am not over-charged for anything, but also to be sure no erroneous purchases show up that I didn’t make. I’d be happy to offer my assistance with your recent credit card statement.
Given the description in your message, this was likely a software subscription renewal. If you don’t believe this to be the case, please let me know so I can take a closer look into it. You may also review our Statement Charges page for more information about how recurring charges may appear on your credit card bills.
I hope this helps. Thank you for writing to us.
01-08-2019 09:48 AM
I'd be happy to take a peek at your account and see if I can track down this charge for you. First, I'll need some additional information. When you can, please send me a private message that includes the following:
You can send me a private message by selecting the blue button in my signature below labeled "Private Message".
I hope to hear from you soon.