04-17-2019 10:27 PM
04-18-2019 09:40 AM
Welcome to our Community!
Thank you for registering on the forums, and sharing this experience with us. I appreciate you choosing us for your purchase, and this is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professional as possible in every situation.
I am happy to learn you were able to speak to the manager about this. I would like to get this documented at a corporate level for you, but first, I am going to need some more details. Please, private message me with your full name, phone number, and e-mail address connected to your BestBuy.com account. To send it, click on the “Private Message” button next to my signature. Let me know if you have any other questions.
I look forward to hearing from you.