Other Customer Service Support

[XRodriguez90]

Xavier {removed per forum guidelines}, an employee for Best Buy, has been actively suggesting his intent to fabricate vaccination cards, a felony crime. While political beliefs are personal, Xavier regularly promotes dangerous behaviors while continuing to serve in your stores. These viewpoints are shared while his account is actively connected the Best Buy through his images and videos - it is well known you are his employer.

In unprecedented and scary times, it is without a doubt a public risk to have individuals promoting fake vaccination cards, especially those who are serving their communities in-store. Best Buy should not be standing by while a manager is actively encouraging prolonging the health crisis, committing fraud, and putting lives in danger.

Some posts:

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[SeanM-BBY Retired: Social Media Specialist]

Good morning, XRodriguez90,

Welcome to our forums, and thank you for calling our attention to this matter.  I’d like to gather some additional information from you regarding this individual, and as you can see we’ve removed their private information from the public view of our Support Forums.  In that vein, I’ll be sending you a private message in a moment to gather the information I’ll need, which you’ll be able to read by clicking on the orange envelope in the upper right-hand corner of your screen.  If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this envelope is visible to you.

Speak to you shortly,