02-12-2022 12:11 PM
02-12-2022 12:38 PM
Thank you for taking the time to share your experiences with us here on the Best Buy Forum. I know I expect follow-through if I am promised a call back, so I certainly understand why that is concerning, especially in combination with your other interactions on the phone and in person at your local store. I would like to learn more about this situation to see what options may be available to assist going forward.
To get started, please send a private message with your full name, phone number, email address, and any applicable order number(s). If you could also provide more detail regarding what happened at the store, the name or description of the person you spoke to, the date of the store interaction, and the estimated time of the store interaction it would be appreciated. As you may already know, when logged into the forum from a PC, you should be able to send a private message by selecting the blue "Private Message" option next to my signature below this post.