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Registered: ‎09-29-2018

Filing a formal complaint

How do I file a formal complaint?
Posts: 6,633
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Registered: ‎11-30-2015

Re: Filing a formal complaint

Hello Ehenehan88,


Thanks for posting to our community with your question. I apologize for our tardy response due to being a bit busier than usual.  We’re a tad behind, but we’re doing our best to get caught up. We received your private message with your personal details too.


You’re more than welcome to share your complaint with us here publicly, or via a private message. As noted in our article here all of us here with a -BBY after our names work out of our Corporate Office in Richfield, MN. If you prefer to discuss your concerns in a non-public manner you can share those concerns with us via a private message by choosing the blue “Private Message” button in my signature. We look forward to learning more about your concerns to see how we might be able to help or shed some light on to the subject.



Mariah|Social Media Specialist | Best Buy® Corporate
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