01-20-2020 05:52 AM
01-22-2020 10:14 AM
Hi there, mlhstout,
Thank you for visiting our community forums. I know how important it is to make sure payments are made on time so your credit score is not at risk. I'd be happy to give you some more details about how to get assistance moving forward. It sounds like this is for your My Best Buy credit card, is that correct? This card is issued by our partner, Citibank and all payments are processed by them. I would recommend contacting Citibank directly at (888) 574-1301 as they will be able to access your account information. Please let us know if we can assist you with anything else!
02-16-2021 05:14 PM
This topic has been moved to its own thread under the board Other Customer Service Support for further review.