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Posts: 18
Registered: ‎06-19-2012

File a complaint

Does Best Buy have a phone number to engage to file a customer complaint with reps that receive calls via 888-237-8289?  I also have an open case that I have has received no response.

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Registered: ‎11-10-2008

Re: File a complaint

These forums can help you with your complaint. This platform is corporate which you will receive a corporate response.

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
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Registered: ‎08-21-2017

Re: File a complaint

Good afternoon, dblej68,

Welcome back to our community forums. We strive to provide expert service no matter how you contact us and I would be glad to see how I may be able to assist you. We offer several different ways to get in touch including Facebook, Twitter, as well as by phone at (888) BEST-BUY or (888) 237-8289. 


My team is located here at our Corporate Campus and check on this case number. Can you please provide some more details about what is going on? Any additional details would be helpful so I can see how to best assist you moving forward.



AndrewB|Social Media Specialist | Best Buy® Corporate
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