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dblej68
Posts: 18
Registered: ‎06-19-2012

File a complaint

‎12-09-2020 09:20 AM

Does Best Buy have a phone number to engage to file a customer complaint with reps that receive calls via 888-237-8289?  I also have an open case that I have has received no response.

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hockeycanuckjc
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Re: File a complaint

‎12-09-2020 09:29 AM

These forums can help you with your complaint. This platform is corporate which you will receive a corporate response.

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AndrewB-BBY
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Re: File a complaint

‎12-10-2020 01:34 PM

Good afternoon, dblej68,


Welcome back to our community forums. We strive to provide expert service no matter how you contact us and I would be glad to see how I may be able to assist you. We offer several different ways to get in touch including Facebook, Twitter, as well as by phone at (888) BEST-BUY or (888) 237-8289. 

 

My team is located here at our Corporate Campus and check on this case number. Can you please provide some more details about what is going on? Any additional details would be helpful so I can see how to best assist you moving forward.

 

Regards,

AndrewB|Social Media Specialist | Best Buy® Corporate
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