Other Customer Service Support

[COOLAID13]

I bought a Dell g3 3590 and the website claimed that it came with a 1660 ti, nahimic 3d audio, and a 144hz laptop screen. ALL FALSE! It came with a 1660 ti, no nahimic 3d audio, NOT EVEN Waves audio pro, and a 59 hz screen. I talked to a sales person physically that if i want a compensation, I NEED TO PAY THE DIFFERENCE IF IT COST MORE! Out rageious! I want my compensation with NO PAYING DIFFENCE FOR THE COMPENSATION. I already paid for what they claimed.

[Quinton-BBY Social Media Specialist]

Hello there, COOLAID13,

Thanks for taking the time to create a profile. This entire community welcomes you, and we invite you to explore all that we have to offer.

We aim to provide the correct information at all times, so this certainly comes as a surprise to us. We would be happy to look into this a bit closer for you, so please send me a private message to get started. Please click the blue box in my signature to get started, and be sure to include your full name, email, phone number, and order number/Customer Service Pin from your receipt.

Kindly,