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New Member
Posts: 2
Registered: ‎12-26-2018

False advertisement

I would like someone to contact me about a false advertisement ad from your apple trade up event not one but two and because of this I’m stuck with phones I paid full price for and iPad deal that is not as advertised
Recognized Member
Posts: 111
Registered: ‎09-03-2018

Re: False advertisement

You've come to the right place for help. Go ahead and say what exactly is going on and what occured so when a moderator gets here, they can better be suited to help.

Posts: 2,764
Topics: 59
Kudos: 274
Blog Posts: 3
Solutions: 134
Registered: ‎04-18-2017

Re: False advertisement

Hello there Lip206-

 

To be completely honest, I'm not entirely sure what promotion you're speaking about exactly, but you bet I'd like to take a closer look into your purchase!  Thanks for registering with the community, here on the Best Buy forums to bring this to our attention!

 

For us to get started, please click the blue button in my signature line below to send your full name, phone number, email address, and order number in a private message to me!  This should be everything I need to take a closer look into this, but if you have any details that could help out, please be sure to include this in your private message too!

 

I'll be keeping an eye on my inbox for your reply!

 

Truly, 

JJ|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎12-26-2018

Re: False advertisement

Hi still there problem never got solved
Posts: 2,764
Topics: 59
Kudos: 274
Blog Posts: 3
Solutions: 134
Registered: ‎04-18-2017

Re: False advertisement

Hey there Lip206-

 

Welcome back to the Best Buy forums!  I'm still more than willing to help, but still need your information to get started.  Please send me a private message by clicking the blue button in my signature line below.  In that message please contain your:

  • Full Name
  • Phone Number
  • Email Address
  • Order Number
  • Customer Service PIN

I'll keep an eye on my inbox for your reply!

 

 

 

JJ|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!