07-01-2019 10:21 PM
Solved! Go to Solution.
07-02-2019 11:43 AM
Hi there, Thomy13
This is not an ID for someone who works here at Best Buy. I would discontinue speaking with Eleandro Basilio da Costa as he is not a legitimate employee of Best Buy.
We do not have any employees that call, connect with people on apps like WhatsApp, or send emails to solicit sales. Based on the image you shared above, I would say that it would be a good idea to contact your local police department to report this scammer.
Scammers can fake caller ID, name tags, receipts, and email address information which can trick people into thinking that they are legitimate. If you are ever asked for personal information or feel unsure about a call, you would want to hang up and call the business yourself to make sure that it was legitimate. These same general rules apply to emails, if something ever seems weird, or you are being asked to pay in a different currency, please contact the business directly. You can find out more here.
We also have some pointers available here that may help you to protect yourself in the future.
Be sure to share this information with your friends and family so that they are aware and remain protected as well.
07-29-2019 05:42 PM