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Posts: 1
Registered: ‎04-23-2021

Exchange pixel 4a for 5

I've had the office 2 weeks tomorrow and I know it's short notice but I don't like the phone it's cheap, I want return it tomorrow which will be 14 days after I bought it but they'll be making money and the phone is in perfect condition. Please allow me to do this
Valued Contributor
Posts: 2,293
Registered: ‎02-07-2011

Re: Exchange pixel 4a for 5

You have 14 days to return phones, there is a restocking fee
Posts: 5,911
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Registered: ‎08-21-2017

Re: Exchange pixel 4a for 5

Hi there, Jordan_Savage,


Welcome to our community forums. With how often I use my cell phone I can understand wanting to make sure everything is perfect before our Return & Exchange Promise. I'd be glad to provide a few more details on how this process works.


As nckhammond mentioned, we offer a 14-day return or exchange period for cell phones and devices that can be activated. Are there any problems with this phone? If not, there would be a $45 restocking fee to process a return or exchange.


Since today is the last day you can return this phone I would recommend visiting your local Best Buy store to get this process started. Please let me know if you have more questions!

AndrewB|Social Media Specialist | Best Buy® Corporate
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