07-07-2021 08:20 PM
Solved! Go to Solution.
07-08-2021 09:20 AM
Good morning, hellogeoff8,
Welcome to the Best Buy Forums! We can’t think of a better experience to bring you to our forums, then that of a compliment for some of our colleagues!
While I’m sure it was frustrating to receive that new dishwasher with some damage, I’m incredibly happy to hear that Malik and Crystal were able to resolve the issue for you. You touched on all the qualities that we hope our representatives would show during an unpleasant experience like this.
To clarify, were Malik and Crystal phone agents, or were these associates at your local Best Buy? I’d love to be able to pass along your compliments to their leadership if possible.
Thanks for posting!
07-08-2021 03:48 PM