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Posts: 1
Registered: ‎04-23-2020

Erroneous Best Buy order placed in my account

Hi, My Best Buy account shows that I've recently purchased a TV on April 23, 2020. I have NOT made any such purchase. I only got to know of this detail by looking the promotions section on my Gmail account. Kindly look into it ASAP.

Posts: 22,317
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Registered: ‎10-10-2012

Re: Erroneous Best Buy order placed in my account

Hello there, JunaidAftab,


There are few things worse than finding out that your information has been used to place a fraudulent order.  Having had my information compromised in the past, this is something I can commiserate with.


If you haven’t already done so, please review our floated post “Help with Unauthorized Orders on” found here.  This will walk you through the best way to get assistance with this.



Bill|Senior Social Media Specialist | Best Buy® Corporate
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