06-01-2019 01:05 PM
I recently had a great experience with an employee but did not receive a customer service survey via email/phone.
At store #864 on 5/25/19, we were helped by Bri with an iPhone upgrade. She was VERY helpful, nice and patiently answered all of our questions. We left the store confident that we had everything we needed and didn't miss out on any deals.
I would go back to that specific store for future phone purchases due to the service we received.
06-01-2019 03:09 PM
Hi there, RachaelFarner,
Thank you for taking the time to visit us here on our forums and letting us know about your visit to our Best Buy La Canter location. It's always great to hear that you were able to get everything you needed and get your phone upgraded. I appreciate you letting us know about your experience and I will be glad to make sure Bri gets recognized for making this as easy as possible. Please don't hesitate to let us know if we can help you out with anything else!