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Posts: 1
Registered: ‎02-20-2019

Egift card

I used PayPal to purchase an egift card, and have been calling for days to cancel since it is waiting for authorization from Bestbuy Cashstar would u be able to cancel it.
Posts: 2,320
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Registered: ‎08-08-2017

Re: Egift card

Hello Twins48,


Welcome to our community.  I'm a big fan of gift cards since they're practically free money, but I'd likely be a bit put off if I had to wait a few days for my purchase to be authorized.  Although I regret to hear you wish to cancel your order, I can understand your reasoning in doing so.


With that said, orders for eGift Cards are handled solely through our partner, Cashstar.  I would recommend reaching out to their customer service team using this form to bring your concerns to their attention.  I'm hopeful they will be able to further assist once they receive your message.


Kind Regards,

Sam|Retired Social Media Specialist | Best Buy® Corporate
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