07-17-2019 06:59 PM
Hi there, diehardbattery!
Welcome to the Best Buy Community Forums!
I do apologize that our response came a little later than usual. I understand that you have some concerns regarding our Easy Replenish program. Depending on how you have your account set up, you will either get replacement ink cartridges on a set timely basis, or, if you have Smart Replenish, you should automatically receive new ink when you need it.
I'd like to take a look into this for you, and see how we can be of best assistance to you here. So that we can take a look, would you mind sending us a private message on here? Please be sure to include your full name, email address, and phone number. To send me a private message, simply press on the link labeled "Send Message" next to my signature.