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Posts: 1
Registered: ‎04-02-2019

Disturbung E-Mail

[ Edited ]

I received an e-mail fro Order # {removed per forum guidelines} it says James thanks for your order on 04/02/19.


1) I am not James


It was for an HP 2 in 1 14" Touch Screen Chromebook for $599.00


to be picked up in Concord Pike DE


2) I live in NY.


I did see the order was cancelled shortly later.


It is disturbing that this information was sent to my e-mail address.

Posts: 7,326
Topics: 161
Kudos: 261
Solutions: 326
Registered: ‎11-30-2015

Re: Disturbung E-Mail

Good Afternoon, pleahy,


Welcome to our community! We appreciate the time you’ve taken to share the email you had received regarding an order you didn’t place. I understand how alarming that might’ve been for your to have received. I’d be happy to see what light I can shed this for you.


Have you reviewed our floated post regarding unauthorized orders here? I’d highly recommend following the steps noted in that post and we’d be happy to help ensure it’s documented here at our Best Buy Corporate Campus. Can you please send me a private message with your full name, phone number, and email address? A private message can be sent to us by choosing the blue “Private Message” button in my signature.



Mariah|Social Media Specialist | Best Buy® Corporate
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