07-18-2018 10:29 PM
07-26-2018 04:34 PM
Dealing with credit card situations is never a fun time, and it’s saddening to know these have ruined your summer. Although I realize you’re looking unfavorably upon Best Buy for your credit card, we’re always happy to listen, and help if at all possible! Thanks again for registering with the Best Buy forums to let us know!
With apologies, I’d still have to ask you to work with Citibank N.A., the card holding company, for resolution. They can be reached by calling 1-888-574-1301. We’re not able to access their records to assist with these concerns, but we’re truly hoping you’re able to work with them to figure this out.
Realizing this wasn’t the response you were hoping for, please know you’ve reached the Corporate Headquarters in Richfield, MN, and we’re always excited to see how we can better assist our customers! Happy to help if you have any other questions or concerns!