10-28-2019 12:36 PM
Welcome to the Best Buy Community forums. By joining us, you've found one of the best places to let us know about your concerns. We want to treat every customer great, so I'm concern reed that you feel like you weren't treated with the same care all of our customers are.
I'd like to look into this for you. In order to review that phone call, I'll need your name, email address, and phone number. Because we respect your privacy, please send that in through a private message by using the link in my signature. Please also let me know what happened at the store, including when it occurred and which store you visited.