02-12-2019 06:25 PM
I am trying to download my Trend Micro Maximum Security and get the error:
We’re sorry, something went wrong.
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Can I just use the key code shown in the digital download page to upgrade this software on the Trend Micro website?
02-12-2019 06:45 PM
Welcome to the Best Buy Community forums. I’m sorry that you’re having issues downloading that internet security software.
The good news is that the key code should let you download and install hat software. Just head over here to get the download directly from Trend Micro. Your key code should just plug in and activate the protection.
If you have any questions, or run into any issues, please let me know.