02-11-2022 04:29 AM
02-11-2022 07:57 AM
These forums are corporate. The moderators and admins all work in the corporate offices and addresses consumer inquires. They will get to your post as soon as they are able to, but you may see a 1 to 2 day wait for a response. If you have already connected with someone on Twitter or Facebook, they are from Corporate too, and it would be suggested to work with them at this point in order to work on a resolution to your issue.