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Posts: 1
Registered: ‎07-23-2018

Data Breach

I am concerned that my BB account info. could have been compromised. Is there a way to verify? I also have read that many members have used Identity Guard as a monitoring tool. Can anyone speak to the effectiveness of using Identity Guard to help with protection from the breach?

Posts: 5,528
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Registered: ‎01-21-2014

Re: Data Breach

Hello dkater,


Thank you for your patience while waiting for assistance. We've been busier than normal due to heavy incoming volume, and we haven't been able to respond to all customer inquiries as quickly as we would normally like. That said, I'd be happy to help, especially as I understand you might be concerned about the safety of your information. 


I realize you may have some questions about Identity Guard and the other posts you see regarding it throughout the forum. I'd be happy to discuss this with your further, so please be on the lookout for a private message heading your way shortly. You may view it by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.


Thanks for posting,

Alexandra|Social Media Specialist | Best Buy® Corporate
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