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Posts: 8
Registered: ‎06-11-2021

Customer Service is a joke

i ordered a cd. they sent a vinyl record. went in live chat. 45 minutes and 2 cs reps (one was supposedly a supervisor) later, issue is still unresolved. best buy makes a mistake, and the customer gets treated like garbage for it.

Posts: 6,412
Topics: 218
Kudos: 497
Solutions: 326
Registered: ‎08-21-2017

Re: Customer Service is a joke

Good afternoon, Uriahtollah,


Welcome to our community forums. I appreciate you taking the time to let us know about your experience with your recent order. It certainly would be a bit surprising to see a record arrive rather than the CD you ordered.


Is there anything I can do to assist you at this time? Please let me know, I would be glad to see how I can help.


AndrewB|Social Media Specialist | Best Buy® Corporate
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