06-27-2022
08:55 PM
- last edited on
07-06-2022
01:15 PM
by
Deysha-BBY
Signed,
E.A {removed per forum guidelines}
Solved! Go to Solution.
06-28-2022 02:31 AM
Well for starters, these forums are corporate. The mods work direct out of the corporate campus. They do take reports of this seriously. One should not complain about their place of employment like that. It's a big no no.
A mod may be responding to your claim and when that happens, use the Private Message button in their signature to send them the information when requested.
06-28-2022 08:31 AM
Hello, diranderek,
Thank you for joining our online community. This is a great place to come for support, and we always enjoy hearing from our valued customers. As hockeycanuckjc mentioned, our team works from our Corporate Headquarters, so you’ve reached the right place to share your feedback. We appreciate you taking the time to provide a recap of your experience. Best Buy is proud to offer recycling options for our customers, as it is important electronics are responsibly disposed of. There is a fee to recycle televisions, although I understand that may not have been disclosed during your initial phone interaction. Based on your description of events, things did not go as we would have expected when you visited your local Best Buy store. I’d like to discuss this further, as well as offer any support I’m able. We are committed to continuously improving our service, and I am confident your insight will be extremely beneficial.
When convenient, please send me a Private Message. For verification purposes, please include your full name, email address, and telephone number. With that information, I can take the steps to formally document your feedback. To send a Private Message, simply select the darker blue icon, which is located across from my signature.
Best,
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08-27-2022 11:44 AM
This topic has been moved to Customer Service under the board Best Buy Store Purchase for further review.
08-27-2022 01:03 PM
08-27-2022 04:22 PM
Hello, advocae,
Hope you are well today. Thank you for reaching out to us here on Forums. Picking a anti-virus program can be tricky. It took me some time to find the one I needed so I can understand how you might be feeling. I would like to see if I can assist you in anyway. To start could you send me a private message with you full name, phone number, and email. To send a private messaged simply click the blue button next to my signature.
Thanks,
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