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New Member
Posts: 4
Registered: ‎07-30-2018

Copy of receipt

Hello there my name is Linh, and i purchased an MacBook Pro 13 in 4 years ago on Black Friday of 2014, Nov. 28th. Currently i’m locked out of my computer for forgetting the firmware password. Enable to fix this problem I need to have a proof of purchase to show that i’m The owner, so is there anyway for me to get a copy of my receipt? 

 

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New Member
Posts: 4
Registered: ‎07-30-2018

Re: Copy of receipt

And i bought this at the Best Buy store in queens northern boulevard. And it was paid with a card

 

Can anyone help me? Thanks in advance

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New Member
Posts: 4
Registered: ‎07-30-2018

Re: Copy of receipt

And also it was paid with a tax exemption card if that helps. 

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Emerging Expert
Posts: 6,547
Registered: ‎02-25-2013

Re: Copy of receipt

mostly the only way to get it is if you used a Best Buy account at the time of purchase. 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Highlighted
New Member
Posts: 4
Registered: ‎07-30-2018

Re: Copy of receipt

I checked my account but there is nothing

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Emerging Expert
Posts: 6,547
Registered: ‎02-25-2013

Re: Copy of receipt

By account I was referring to a My Best Buy account. If you have that number and bring it into the store a customer associate may be able to pull it up for you.

 

You may also need your drivers license and the credit card used at the time of purchase.

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.